Hardware which eases the pain and sells software (modular hardware + software) for hospitality (B2B). Further projected to be built and integrated — avibe hospitality harness.

One identity, one hotel. Every guest service, quietly handled.

A resident identity layer and agentic network that coordinates hardware, staff and third-party services across a single hospitality property.

A concept and pilot specification for independent hotels. No public pricing yet — a private working model is shared on request.

Request a pilot Explore architecture
1 resident identity per guest
5 service layers coordinated
9 hardware & software modules

What this is

A specification, not a product claim

Hardware which eases the pain and sells software (modular hardware + software) for hospitality (B2B). Further projected to be built and integrated — avibe hospitality harness.

Nothing on this page is a binding offer, a health claim, or a certification. Engineering and compliance details are resolved case by case with licensed partners and counsel.

The problem

Five pressures on a modern property

Independent hotels face overlapping operational strains that a single coordinated identity layer can help address.

Staff shortage

Fewer people per guest; routine tasks must be automated, not ignored.

Multilingual reality

Guests expect instant service in their own language, around the clock.

Fragmented PMS / IoT

Unrelated systems fail to share one view of the guest.

Instant guest support

Reception closes; requests wait for a person to become available.

Underused physical space

Lobbies and devices sit idle when they could serve guests and the property.

How it fits together

A layered architecture

Five cooperating layers make the network legible and governable.

  1. Layer 1

    Hardware

    Physical endpoints: locks, kiosks, lockers, sensors, displays.

  2. Layer 2

    Identity

    Verified guest identity and consent, shared in one place.

  3. Layer 3

    Agent layer

    Reasoning, routing and hand-off between software agents.

  4. Layer 4

    Integrations

    PMS, payment, booking and third-party service connectors.

  5. Layer 5

    Fulfilment

    Delivery: staff tasks, retail, vending, local partner services.

Schema diagram — illustrative, not a deployment contract.

Product areas

Six modules

Each module is a coherent capability. Select any card for a fuller description.

The experience

A guest journey

What an agent handles versus where a person reviews and approves.

Five stages from booking to checkout.

  1. Pre-arrival

    Agent
    • Collects documents & preferences
    Human
    • Approves special requests

  2. Arrival / identity

    Agent
    • Verifies identity, issues access
    Human
    • Reviews flagged documents

  3. In-stay

    Agent
    • Handles requests, tunes the room
    Human
    • Reviews exceptions & guest flags

  4. Request / commerce

    Agent
    • Fulfils services via partners
    Human
    • Authorises large or regulated orders

  5. Checkout / review

    Agent
    • Closes billing, collects feedback
    Human
    • Signs off final invoice

Devices & endpoints

Hardware catalogue

Concept endpoints. Every device needs a technical and regulatory assessment before any claim of compliance.

Keyless smart lock

Assessment required

Room access without a physical key

Value driver; regulatory review pending.

Fit: boutique & residence

Check-in kiosk

Software, no hardware certification

Self-service arrival

Reduces reception load at peak.

Fit: hotel lobby

Guest lockers

Assessment required

Secure parcel & luggage

24/7 service without staffing.

Fit: lobby & residence

Room presence sensor

Assessment required

Occupancy for energy control

Cut waste when rooms are empty.

Fit: all rooms

Smart thermostat

Assessment required

Room climate automation

Comfort with measured energy use.

Fit: all rooms

Interactive display

Software, no hardware certification

Smart travel wall surface

Wayfinding, offers and local info.

Fit: lobby

Smart cabinet

Assessment required

Regulated & non-regulated retail

Controlled fulfilment in common space.

Fit: lobby, licensed partner

Smart bin / dispensing

Assessment required

Stocked dispenser fulfilment

Automated restock and reconciliation.

Fit: corridor / partner

Gateway hub

Software, no hardware certification

Local network bridge

Connects endpoints to the agent layer.

Fit: all installations

Compliance status is a placeholder, not a certification.

Regulated vertical

Regulated vending

A separate, adult-only vertical explored only through licensed partners. It is subordinate to the main hospitality offer and is never a headline proposition here.

Age and eligibility gate — shown before any regulated content.

Preferred launch region

Liguria launch corridor

Four province areas for a bounded first deployment, then a measured 90-day pilot.

Genova

Urban portfolio and cruise spill-over.

Savona / Riviera

Seasonal hotels and residences.

Imperia / Sanremo

Premium seaside properties.

La Spezia / Cinque Terre

High-turnover destination travel.

90-day pilot sequence

  1. Scoped auditAgree objectives, device list, consents.
  2. DeploymentInstall endpoints and identity layer.
  3. Agent enablingMap staff workflows and approvals.
  4. Live runMeasure outcomes against agreed KPIs.
  5. Review & gateDecide on expansion only if gates pass.

Expansion gates

  • Guest satisfaction — measured, not assumed.
  • Operational savings — verified against baseline.
  • Regulatory sign-off — completed per device.
  • Security & privacy audit — clean pass required.

Placeholder criteria for discussion; final KPIs agreed with each property.

Commercial thinking

Financial model preview

We show model categories only — no invented numbers, no valuations. Inputs are placeholders, not a promise of result.

Nine categories covered in the private model

Startup investment

One-off setup and launch capital.

CAPEX

Hardware and installation spend.

SaaS revenue

Recurring platform subscriptions.

Transaction / rental revenue

Variable income on fulfilled services.

Working capital

Inventory and payment timing.

P&L

Revenue and cost structure.

Cash flow

Timing and liquidity profile.

Break-even

Units and timing to neutrality.

Risk register

Identified risks and mitigations.

Placeholder categories. Nothing here is a projection, valuation or investment advice.

Want the working model?

Request a private model discussion

Governing factors

Risks & compliance

The honest map of what must be assessed before anything ships.

Data protection (GDPR)

Legal

Consent-first identity, minimal data, right to erasure.

CE / RED / EMC / RoHS

Technical

Per-device conformity assessment before EU placement.

Cyber Resilience Act (CRA)

Technical

Security-by-design and vulnerability handling.

Italian identity rules

Legal

Guest registration and document handling per law.

Payment security

Operational

PCI-compliant processing via certified providers.

Vape licensing

Regulated

Licensed partners only; age verification; property consent.

Fulfilment liability

Operational

Clear responsibility split between platform and operator.

Local property approvals

Legal

Written consent for every installation and service.

This section is not legal advice. Consult qualified counsel for the specific jurisdictions, products and contracts involved.

Get in touch

Speak to the team

Choose the form that fits. Fields marked required are mandatory; consent is required under GDPR.

All messages are read by a person. Submissions go nowhere automatically unless an endpoint is configured.

Request a pilot

Interests

Your data is used only to respond to your request.

Book a 20-minute discovery call

Your data is used only to respond to your request.

Hardware & OEM partnership

Your data is used only to respond to your request.

Investor / strategic partner

Your data is used only to respond to your request.

Let's shape a pilot together

Tell us about your property and we'll map what a first deployment could look like.

Request a pilot